/ Trust

FAQ

Short answers to the questions prospective AgentWork users ask most.

Can I use AgentWork now?

It is invite-only for now. Request early access at agentwork.id and we will send an invite when a seat opens.

How much does it cost?

Pricing is not public yet. We will tell you before you start. AI model usage is separate and billed to you directly by the model provider you connect. See Costs and limits.

Do I need my own AI subscription or API key?

Yes. AgentWork works with AI models you own, such as a Claude Pro or Max subscription, or an Anthropic, OpenAI, Gemini or OpenRouter API key. See Connect your AI models.

Can I use a ChatGPT subscription?

Not yet. It is on our roadmap. For OpenAI models, use an OpenAI or OpenRouter API key for now.

How do I know the work is right?

QA reviews every deliverable and can send it back for revision up to twice. Reports cite a source for every claim, so you can check it yourself, and anything that could not be verified is flagged clearly. See How it works.

What language does the team use?

You can ask in English or Indonesian. The team writes its results in the language you chose during onboarding. The dashboard itself is in English for now.

Who can see my company?

Only you. Each instance has one owner account, and your data never mixes with another client's. A report can be read outside your instance only when you share its link. See Security and privacy.

Can my team use it too?

An instance has one owner for now, in line with the One Man Company idea. To share results, use a report's share link or its Word download.

Can I add more agents?

Department leads call in specialists themselves as each task needs, from their department's role templates. When a new role is needed, the lead proposes it as a draft, and you can add templates on the Organization page too. See Your AI team.

Can the team post to my social media?

Yes, to Instagram, Facebook Pages and X. For TikTok, videos go in as drafts. Every post from an agent waits for your approval. See Content calendar and social media.

Can I use it on my phone?

Yes. The dashboard and the Office are designed for phone screens, and you can also talk to the CEO through Telegram.

What happens during updates or maintenance?

We update instances on a schedule. Your data stays safe: every update starts with a backup. An update usually makes the instance unavailable for only a minute or two.